Trade.com – Is it scam or safe?
Trade.com is a trading name of the financial company Lead Capital Markets Limited that is licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC). The CySEC license allows it to offer financial services, including forex.
However, there are some posts in forex forums that inform about money withdrawal difficulties and pushing customers to invest more funds.
So far, we haven’t received any complaints from clients of Trade.com.
If you feel frustrated by Trade.com and have something to share with us, please fill in the form below, describing your case:
Find a better broker. A lot of negative things to share: wide spreads; huge withdrawal delays; trading starts later than other brokers; nonstop calls to invest more money; huge delays when issuing tax declaration, slow order execution – sometimes more than 3 seconds
I made a profit of about 200$. I sent many mails asking to withdraw my money. They didn’t reply at all. Bog scammers. Stay away or you will never see your money again.
I opened my account with trade.com at the beginning of 2017. While my positions were at a loss, there weren’t any problems. At some point, I started gaining some profit. Then I received email to provide a proof of my income for 2016 and if it was below EUR25,000 this “cannot correspond to reality”. I had to provide some bank statement that confirms my reliability as a customer. When I opened my account they told me all questions I answered were informative. So, after that Trade.com decided to close all my positions and I suffered a total loss of nearly EUR14k. I think the requested information is confidential and no one has the right to want this from me. They close my positions on purpose and my right to close them when I think was taken away! Absolutely rude and arrogant act. Scammers!
I have an account with trade.com and I have tried to contact their customer support many times without success. I tried to get in touch with them via emails, chat and phone. No one replied. I have some problems and wanted some advice. Total lack of support. I do not recommend trade.com to anyone. They do not care of their customers. They only force you to put more money covering losing positions they have opened.
This broker is not honest. It provides misleading information on its site or in phone calls. Their managers give bad advice only. Do not try them at all. Find another company.